Elevate the
Cannabis Experience™

Adult- Use Dispensary Training Program

Train to your team to provide a consistent, five-star dispensary experience to clients to success while expanding your business.

In under a decade, the cannabis field has grown into a multi-billion dollar industry with all but four states providing either a medical or adult-use cannabis program.
Budtenders have the power to grow your business by providing a consistent, five-star experience to every client who walks through your doors.
Does your bud tender provide an educated response to your client's questions - or just a guess?
Do your customers feel confident the recommended products are going to work well for them?

Where do you begin a conversation about dispensary products with a customer new to cannabis? 
Can you explain to a patient how the terpenes influence the overall effect of a product?
If anyone call sell cannabis, how do you make your dispensary experience invaluable?

Dispensaries sell hundreds of products - from edibles to vape batteries to flowers. Is your staff prepared to answer questions regarding these products?

 

How do you engage your staff in the success of your business without training?


The answer is simple.

You can't engage your staff to provide a five-star customer experience if they are not educated on the products you sell.


Employee turnover in the cannabis industry is extremely high. This is expensive and undermines the confidence your clients have in your business.


You only have one chance to make a great first impression.


Turn your clients into loyal, repeat customers.

Are you and your team prepared to assist patients in choosing cannabis products?


About Me

I’ve been a pharmacist for almost 25 years and in 2014 began working in the cannabis industry as a dispensary pharmacist.


My duties were not much different than working in a pharmacy - except I was counseling patients on cannabis instead of Zoloft, Vicodin or insulin.


Quickly, I discovered I was extremely under qualified to counsel patients on the proper way to begin using cannabis.


I didn’t understand the products. I didn’t understand what to recommend to patients if they didn’t want to smoke (most medical patients don’t want to smoke).


I didn’t know the correct starting dose for a THC edible or how long it took to start working nor how long it lasted.


I learned lesson after lesson on how to counsel patients who chose to medicate with cannabis.

In 2019, I decided to take what I had learned and put it into a reference book so patients would have something they could refer to on how to properly dose THC, CBD, CBN and other cannabinoids available in products sold in the dispensary.                                                                                    

Interestingly, dispensary pharmacists from around the country found the book a great training tool for new employees as dispensary owners are extremely limited in their ability to train their highly skilled staff on how to effectively and concisely counsel patients on cannabinoid therapy.


With no training on dispensary products or operations available, the lack of education was a major detriment for both patients and practitioners.

This is how the Elevate The Cannabis Experience™ Training Programs were conceived.

With our medical program, pharmacists, healthcare practitioners and medical dispensary staff are able to receive the training they need to integrate cannabis therapy into their drug knowledge as more and more patients choose to medicate with cannabis.


With the adult-use program, budtenders are outfitted with precise training on products and accessories - engaging staff to provide five-star customer interactions. 


This is the BEST tool dispensary owners have to help their business thrive and succeed.

Are you prepared to deliver a consistent, five-star customer experience?

Dispensary Owners:

Do you have frequent employee turnover? 

Do you have difficulty retaining top-notch employees even though you pay well and offer great benefits?

Why? Where is it all going wrong?

Healthcare personnel do not have access to training on the products sold in a medical dispensary, yet patients continue to integrate these products into their drug regimens.

Are you preparing these highly-skilled employees to succeed or are you setting them up for failure by not offering training that supports them in their new role as a cannabis provider.

If you do not train your staff to provide valuable, focused patient care then you are preparing them to fail.

Each employee that leaves your business costs you thousands of dollars.


Discover the 

Budtender Training Program


The Elevate the Cannabis Experience dispensary training program is a focused, value driven training program designed to educate dispensary staff on the delivery systems, dosages, accessories and cannabinoid effects for products sold in every dispensary across the country - and the globe.

Along with training on the products and accessories, employees receive training on how to efficiently and effectively interact with clients. 


This course is FOCUSED on dispensary products and patient interactions. Period.


person picking up gummy


You will receive:

Four information-packed modules filled with patient-focused content

The ODD Framework for understanding cannabis delivery systems
"Talking Points"  to help keep you on track with your client
Weekly Q & A sessions exclusively for your company team
Unlimited email support
Certificate of Completion

BONUS: A FREE digital copy of The Cannabis Prescription

A closer look inside this program...

Welcome

Welcome! We prepare to ourselves to win!


You will receive an initial assessment to determine your current knowledge on cannabis products which will be given again at the end of the program so you can track your progress.


Tools provided help support you when counseling a customer new to cannabis. Along with a download of the the top strains of today, you will receive downloads that includes the valuable and focused “Talking Points” for each delivery system. This directs you on exactly what patients needs to know to medicate comfortably and keep them safe.

Module 2

We move along into how products are categorized in each dispensary - sativa/indica/hybrid/CBD-rich strains.


This is not only a naming system for cannabis, but an indicator of when people are most likely to use these strains.


 We stay focused on what will provide value to the patient, and leave the rest behind.

Module 4

Effects, starting doses, applications and side effects for all of the cannabinoids available as products sold in a dispensary: THC, THCA, CBD, CBN, CBG and delta-8-THC.



This module delivers information on the top six cannabinoids sold in dispensaries just as if they were pharmaceutical medications. 


Do you want to know about the grow cycle of an indica strain? Maybe.

But you won’t find it in Module 4. 

Its already packed with information on how to utilize cannabinoid therapy in practice.

Module 1

We dive right in with an introduction to the Endocannabinoid Receptor System and how cannabis works in the body.


This is no science exam, but as a cannabis expert, you need to know about the most prolific receptor system in the body and how it works with what you sell.


We take a quick look at the different ways cannabinoids can influence body functions before moving on to what decarboxylation does to the effect of THC, the Entourage Effect and how to calculate the amount of THC in a specific amount of flower. 

Module 3

What do you recommend to a person who doesn't want to wait an hour for an edible to work but doesn't want to smoke?


In this module, will receive the ODD Framework training method which offers an effective, safe formula for assisting patients new to cannabis with dosages for the six cannabinoids sold in products using each delivery system available:

  • Inhalation, sublingual, oral and topical delivery along with rectal and vaginal.


We discuss all of the tools of the trade from vape batteries to the most common bases used in cannabis solutions and tinctures.

By the end of module 3 you will be an expert in the products carried in every dispensary.

Tools: the focused Talking Points PDF download will cut through the information to give you just what the patient needs to know when counseling on each delivery system.

Module 5

Optimize your time!

It's all well and good to know that it takes an hour for an edible to start working and a few minutes for inhaled products to start working - but how do you deliver this information to someone who has never used cannabis before without overwhelming them?

Not an easy task.


Along with the "Talking Points", we provide a path upon which every bud tender will find success. 


When counseling someone new to cannabis, staff learns to start with the simple stuff and move into more complex material while providing support to every client they counsel.

 

Finding the right strain won't mean much if your client is sent home with the wrong accessories. Train your team to upsell the appropriate accessories to make your customer's experience the best it can be.

References & Resources

This is a treasure trove of chosen studies, websites and supportive links that will allow you to expand your knowledge on cannabinoid applications, the ECS and just cool stuff.


What's the website with the best international studies. Got it here.

Bonus:

Free access to our mini courses on:

  • The ins and outs of oil and flower vaporization
  • Vaporizer batteries: tips and trouble shooting
  • Edibles: Proper starting dosages and frequency to keep you patients happy
Program Available NOW
 $498 - Single payment OR $170/month X 3 months

Frequently asked questions

  • about the program

  • about our guarantee

  • about licensing programs

Why do I need a dispensary training program?

Employee turnover is expensive. If you do not train your staff on the products you sell then you fail to engage your staff in your business.


Do your employees know how to evaluate a patient's THC tolerance or do they simply recommend the strongest product available?


Does your staff put your business at risk by recommending edible doses that can land a patient in the hospital?


Instill confidence in your customers by training ALL of your staff to deliver a five-star experience.   

Do I need to pay $499 for every new employee?

The short answer is no.


All training programs offered by Dispensary Teams can be licensed for a monthly fee which would allow you to train every employee you hire the exact same way.

If this is a program for dispensary employees - is it appropriate for doctors and pharmacists?

YES!


The program is appropriate for dispensary employees who counsel patients AND for healthcare providers who have patients who medicate with cannabis.


You will learn about the endocannabinoid receptor system, the delivery systems, the cannabinoid applications and dosages as well as techniques that will help you deliver this information to your patient without overwhelming them with the new language.

Cannabis is a new language.


If you care for patients who medicate with cannabis but tend to avoid the conversation because you don't understand the products - then this is the course for you.

I hire people who know and love cannabis. Why do I need to train them with a “training program”?

Do you have one employee who stands out while the rest are "ok"?


Does your staff put your business at risk by recommending products that are not appropriate for your patients?


Does your staff understand the appropriate starting dosages for THC for every delivery system you carry?


Does your staff understand how to use accessories that are required to consume cannabis - such as the vape batteries you stock?


If the answer is "no",  then its time to invest in the kind of training that will level-up your customer's experience while helping your business the thrive.