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training fordispensary teams 

We train pharmacists & technicians to provide a 5-star customer experience in medical cannabis dispensaries and help patients medicate safely & comfortably.

Elevate theCannabis Experience

Medical Dispensary

Training Program™ 

Available Now!

Our first, and most comprehensive dispensary training program, prepares your staff to counsel patients on the products they sell.

Train your team to provide a consistent, five-star experience to every customer you serve and grow your business while reducing costly employee turnover.

Sign up now for access to “Taking Points”, the ODD Framework and much more.

Budtender Dispensary

Dispensary Training Program™

Need help training your staff to provide a consistent, five-star customer experience but want content that is focused for an adult-use facility?

Our Budtender Dispensary Training Program™ offers the same product training and Talking Points ™ without the in-depth medical focus.



This mini-course about the vaporization of cannabis is designed specifically for healthcare practitioners and dispensary staff that directly interact with consumers of cannabis products.

why training is important

your only as strong as your team

For The Team

According to this study on training and practices of cannabis dispensary teams, it’s revealed that only 55% of employees had formal medical cannabis training. 

For Customers and Patients

Customers and patients rely on the dispensary team member’s advice. This means cannabis education for your dispensary team is crucial.

For You & Your Business

With cannabis regulations varying by state, it’s imperative dispensary owners keep teams educated with relevant compliance regulations. 

we train. you win.

Optimize Your Dispensary Business

Dispensary owners are busy. You do not have time to train new staff but you need well-trained staff in order to succeed. Through our e-course, we train your staff to elevate the cannabis experience by providing a universal, 5-star experience and precise, valuable information to every customer so your business and employees can thrive and succeed.

Real Success Stories

“I enjoyed [The Cannabis Prescription] book especially as a PA in the medical field. It helped to clarify things and I enjoyed the recommendations and stories Colleen Higgins shared. She is very knowledgeable and helpful. Thank you for writing this book. I will refer patients to read it in the future.”

Amy P.

physician’s assistant

“I have PTSD as well as a form of Parkinsonism as a result of a medication taken many years ago When I attended your class I was in a very bad shape but through the knowledge I learned, I was able to progressively rebound back. Thank you and all others like you for all you do.”

James T.


“Colleen has continuously steered me in the right direction for obtaining maximum results.  She has recommended what I should be using for my pain and has explained every detail.  Always spot on!!!”

Alan L.



Colleen Higgins, R.Ph., CDE, MTM, PMSP

Colleen Higgins is an author, speaker, and consultant who educates patients and cannabis manufacturers on the most effective ways to deliver cannabis as a medicine to the patients who need it. She has worked directly with patients in the role of pharmaceutical and cannabis distribution for over 25 years. She is certified in diabetes education (CDE), medication management (MTM) and as a Pain Management Specialty Pharmacist (PMSP).

The Cannabis Prescription

In The Cannabis Prescription: How to Use Medical Marijuana to Reduce or Replace Pharmaceutical Medications, pharmacist Colleen Higgins, R.Ph. uses her experience working in a cannabis dispensary to instruct readers as to the most comfortable and effective way to begin using medical cannabis therapy, either when inhaled, used sublingually or when taken as an edible.


Insights for Understanding cannabis

THC-O: Another Designer Cannabinoid

*Updated: Mar 15, 2020 Cannabis, or hemp, is one of the oldest, yet most misunderstood, medicines utilized by humans

read More

How do I know if I need CBG?

I recently stopped by a headshop that has been in CT since the 1970s. I always enjoy chatting

read More

Cannabis for Plantar Fasciitis

Anyone who has experienced plantar fasciitis understands the daily pain involved with every step. Especially that first step

read More

Learn more about how to help your patients succeed 

when using cannabinoid medicine with our 

Elevate the Cannabis Experience Bud Tender or Medical Training Programs